Privacy Policy
Effective Date: [6-10-2025]
At Plantlix, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website www.plantlix.com. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from you:
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Personal Information: Name, email address, phone number, delivery address, and other details you provide when you place orders or contact us.
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Non-Personal Information: Browser type, device information, IP address, and website usage data collected automatically through cookies and analytics tools.
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Payment Information: When you make a purchase, your payment details are collected securely through our payment gateway (Razorpay/other payment processor). We do not store sensitive payment details on our servers.
2. How We Use Your Information
Your information is used for:
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Processing and fulfilling orders.
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Providing customer support and responding to inquiries.
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Sending updates, newsletters, and promotional offers (only if you subscribe).
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Improving our website, services, and user experience.
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Compliance with legal obligations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
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Service Providers: Payment processors, delivery services, and IT service providers to help operate our website and fulfill orders.
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Legal Requirements: If required by law, regulation, or legal process.
4. Cookies & Tracking
Plantlix uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of receiving marketing communications.
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Request restrictions on processing your data.
To exercise any of these rights, contact us at [your email address].
7. Third-Party Links
Our website may contain links to third-party websites. Plantlix is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies when visiting.
8. Children’s Privacy
Plantlix does not knowingly collect personal information from children under 13. If we discover we have inadvertently collected such information, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Effective Date” updated. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: support@plantlix.com
Phone: 9652299792
Address: Gadalamma Nagar,Rajahmundry